Effective date: 21 March 2026
These Terms and Conditions ("Terms") govern your access to and use of HotelierDesk ("Service"), a cloud-hosted hotel booking and website platform operated by Quite Nice Stuff, a company registered in the United Kingdom ("Company", "we", "us", or "our"). By subscribing to or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.
"Account" means the account you create to access the Service. "Customer", "you", or "your" refers to the individual or legal entity that subscribes to the Service. "Guest Data" means any personal or booking-related information entered into the Service by you or your hotel guests. "Subscription" means the paid plan you have selected, billed on a monthly or annual basis.
You must provide accurate and complete information when creating an Account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify us immediately of any unauthorised use.
HotelierDesk is a cloud-hosted platform that provides hotel booking management, a website builder, calendar management, analytics, and related tools for small hotels, bed-and-breakfasts, and independent accommodation providers. The Service is hosted by us; you are not required to provide your own hosting infrastructure.
We reserve the right to modify, update, or discontinue features of the Service at any time. We will make reasonable efforts to notify you of material changes.
Access to the Service requires a paid Subscription. Subscriptions are available on a monthly or annual billing cycle. Fees are charged in advance at the start of each billing period.
Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You may cancel your Subscription at any time through your Account dashboard. Cancellation takes effect at the end of the current billing period.
We reserve the right to change Subscription fees upon reasonable notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
All payments are final and non-refundable. No refunds or credits will be issued for partial billing periods, downgraded plans, or unused time on an active Subscription.
You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations, including data protection and privacy laws in the jurisdictions where you and your guests are located. You are solely responsible for:
All rights, title, and interest in the Service — including its software, design, branding, and documentation — remain the exclusive property of Quite Nice Stuff. These Terms do not grant you any ownership rights in the Service. You retain ownership of the content and data you upload to the Service.
The Service integrates with third-party providers including, but not limited to, Stripe, PayPal, and the Frankfurter currency exchange API. Your use of these third-party services is governed by their respective terms and privacy policies. We do not control and are not responsible for the availability, accuracy, or conduct of any third-party service. We expressly disclaim all liability arising from or related to your use of any third-party integration.
We strive to keep the Service available and operational but do not guarantee uninterrupted or error-free access. The Service is provided without any uptime commitment or service-level agreement. Scheduled or unscheduled maintenance, infrastructure failures, and events beyond our control may result in temporary downtime.
To the maximum extent permitted by applicable law, Quite Nice Stuff, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of or inability to use the Service, regardless of the cause of action or the theory of liability.
To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or related to the Service or these Terms shall not exceed zero (0). You acknowledge and agree that you use the Service entirely at your own risk.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or that it will be secure, timely, or free from errors or harmful components.
You agree to indemnify, defend, and hold harmless Quite Nice Stuff and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or related to your use of the Service, your violation of these Terms, or your violation of any applicable law or third-party rights.
You may terminate your Account and Subscription at any time by cancelling through your Account dashboard. We may suspend or terminate your access to the Service at our sole discretion, with or without cause, and with or without notice.
Upon termination — whether initiated by you or by us — all data associated with your Account, including Guest Data, booking records, and site content, will be permanently deleted. It is your responsibility to export any data you wish to retain before cancellation or termination takes effect.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect personal data. By using the Service you acknowledge that you have read and understood the Privacy Policy.
We may update these Terms from time to time. When we make material changes we will notify you by posting the revised Terms on our website and updating the "Effective date" above. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict-of-law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Quite Nice Stuff with respect to the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
© 2026 Quite Nice Stuff. All rights reserved.